Passport is a modern international shipping carrier built with customer experience at its core. We partner with modern DTC brands to build international shipping solutions that deliver the experience their international customers deserve.

A great international experience requires a considered approach to strategy, software and customer experience - in addition to great logistics. With Passport’s end-to-end solution, you can tailor experiences for your customers worldwide.

We’re committed to your global success. From daily support to periodic business reviews, we’ll work with you to measure and evaluate how you are serving your customers.

 

Our Services

• Customer Support - Our on-page support enables customer questions to be handled directly on their tracking page. Take action and resolve inquiries without ever switching screens or applications.
• Landed Cost Solution - The landed cost solution lowers customer anxiety, reduces support issues, improves post purchase experience and increases conversion rates.
• International Logistics - Our software-based network allows flexibility and the use of best of breed logistics partners. Whether you're looking to open a new market or modify an existing route, we'll work with you to develop a solution that is right for you.

 

Shipping Packages

• IPA+ Shipping Option - Untracked option for cost conscious customers and non-time sensitive shipments (e.g., subscription refills).
• Priority DDU - Ideal for shipments not subject to duties or taxes in most countries.
• Priority DDP - Fully tracked, duties paid option suited for high value shipments.

 

Let’s discuss your international shipping needs and how Passport can help!