The Premier Representative of the U.S. International Mailing Sector

The International Mailers’ Advisory Group (IMAG) was formed in 1997 to represent U.S.-based outbound mailers and shippers, and to this day is the only U.S. mailing/shipping trade association focused solely on international issues. Our core mission is to address barriers to the efficient flow of information and goods across borders. We are 30 member companies (with multiple representatives within each company) made up primarily of U.S.-based consolidators, as well as hardware and software solutions providers.

We estimate IMAG members are responsible for over $1 billion annualized postage or shipping spend and move an estimated $4 billion worth of goods each year.

IMAG members use a wide array of shipping and delivery partners, including designated operators (posts), the integrators, local couriers, freight forwarders, and new market entrants.
 

Who Are Our Members?

IMAG represents a diverse community of consolidators, marketers, vendors and international mailing organizations.  We monitor developments worldwide to identify impediments and work toward removing them to ensure the smooth delivery of international mail and parcels.
 

We Are a Recognized and Credible Voice in Major International Forums

• We work with the Global Business unit at the U.S. Postal Service to improve products and services in our industry.
• We together, work with the Postal Service and other posts to resolve service or operational issues as they arise.
• We are a member of the Universal Postal Union’s Consultative Committee, which gives private sector stakeholders a voice at the UPU.
• We interact with U.S. Customs and Border Protection to stay on top of customs issues and regulations.
• We serve on the U.S. Department of State's Advisory Committee on International Postal and Delivery Services, which provides advice to the State Department on U.S. foreign policy related to international postal and delivery services and toward the Universal Postal Union and other international organizations.

 

What IMAG Members Offer

Our members serve mid-level SMEs and sellers on various platforms. Many smaller and mid-sized businesses looking to expand in the cross-border market will use a consolidator to simplify the process and reduce costs. Our members:

• Identify and sell to customers providing cost-effective USPS shipping solutions, when
• appropriate, or other options, when it suits the customer’s needs.
• Provide mail and package preparation.
• Transport to international airlift facilities.
• Help customers meet all U.S. government export compliance regulations, prepare all
• documentation and customs forms (if necessary).
• Handle all customer service and retention activities.
• Make on-boarding painless, letting customers start shipping internationally as soon
• possible, generating more revenue per year.

U.S. Postal Service products are often an entrée to the cross-border eCommerce market for new entrants. USPS tracked and partially tracked products provide an economical way for U.S. companies to enter the cross-border shipping market.